One of the books I made my presentation on to Mr JRD Tata way back in 1991 was "In Search Of Excellence" by Thomas Peters & Waterman.
As I work on my new project I will work on the basis of some of his themes that apply...
Peters and Waterman found eight common themes which they argued were responsible for the success of the chosen corporations. The book devotes one chapter to each theme.
- A bias for action, active decision making - 'getting on with it'.
- Close to the customer - learning from the people served by the business.
- Autonomy and entrepreneurship - fostering innovation and nurturing 'champions'.
- Productivity through people- treating rank and file employees as a source of quality.
- Hands-on, value-driven - management philosophy that guides everyday practice - management showing its commitment.
- Stick to the knitting - stay with the business that you know.
- Simple form, lean staff - some of the best companies have minimal HQ staff.
- Simultaneous loose-tight properties - autonomy in shop-floor activities plus centralized values.
1 comment:
very interesting
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